Terms of service

Welcome to Alyshiv. These Terms of Service ("Terms") govern your access to and use of the website alyshiv.in, including all purchases, products, services, and content made available through it.

Alyshiv is a brand owned and operated by APD Exports LLP. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our website or services.

1. General

These Terms apply to all visitors, customers, and users of this website.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Any changes will become effective immediately upon being published on this page. Your continued use of the website constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age, or you are accessing the website under the supervision of a parent or legal guardian.
All information provided by you is accurate, complete, and current.
You will use this website only for lawful purposes and in accordance with these Terms.

3. Products & Availability

We strive to ensure that all product descriptions, images, pricing, and other information are accurate.

However:

Product colours may vary depending on your device or screen settings.
Product images are for representation purposes and minor variations may occur.
Product availability is subject to stock.
We reserve the right to discontinue any product or limit quantities available for purchase without prior notice.

4. Orders

Submitting an order does not guarantee its acceptance.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

Payment failure
Product unavailability
Pricing or listing errors
Suspected fraudulent or unauthorized transactions
Violation of these Terms
Operational, legal, or regulatory requirements

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.

Orders may be cancelled only before dispatch. Once shipped, orders cannot be cancelled.

5. Pricing & Payments

All prices are displayed in Indian Rupees (INR).
Prices are subject to change without prior notice.
Applicable taxes will be calculated during checkout where required.
We accept secure payment methods made available during checkout.
Cash on Delivery (COD) is currently not available.

6. Shipping

Orders are generally processed within 24–48 business hours after payment confirmation.

Delivery timelines are estimates and may vary depending on your location and courier partner.

We are not responsible for delays caused by:

Courier partners
Weather conditions
Public holidays
Natural disasters
Government restrictions
Events beyond our reasonable control

For complete information, please refer to our Shipping Policy.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have read and agreed to the terms of that policy.

8. Intellectual Property

Unless otherwise stated, all content on this website, including but not limited to:

Alyshiv name and branding
Logos
Product images
Product descriptions
Graphics
Videos
Website design
Text
Icons
Creative assets

is the exclusive property of Alyshiv and/or APD Exports LLP and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or commercially exploited without our prior written consent.

9. User Conduct

You agree not to:

Use the website for unlawful purposes.
Submit false or misleading information.
Attempt unauthorized access to our systems.
Upload viruses, malware, or malicious code.
Copy or misuse website content.
Interfere with the website's operation or security.

We reserve the right to suspend or permanently restrict access for violations of these Terms.

10. Third-Party Services

Our website may include or integrate with third-party services such as payment gateways, logistics providers, analytics tools, and social media platforms.

We are not responsible for the availability, content, privacy practices, or services of these third parties.

11. Limitation of Liability

To the maximum extent permitted by law, Alyshiv and APD Exports LLP shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or any product purchased through it.

Our total liability for any claim shall not exceed the amount paid by you for the relevant order.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

13. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or your use of this website shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India.