Shipping policy

At Alyshiv, we are committed to delivering your order safely and efficiently. This Shipping Policy explains how we process, dispatch, and deliver your orders across India.


Shipping Locations

We currently ship across India.

At this time, we do not offer international shipping.


Order Processing

  • Orders are typically processed within 24–48 business hours after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During new launches, promotional events, festive seasons, or periods of high order volume, processing times may be slightly longer.

Shipping Charges

We offer free shipping on all prepaid orders across India.

Any applicable shipping charges for special services or future shipping methods will be displayed during checkout before payment.


Estimated Delivery Time

Once your order has been dispatched, the estimated delivery time is:

3–7 business days

Actual delivery timelines may vary depending on your delivery location and courier partner.

Please note that delivery estimates are not guaranteed and may be affected by:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Courier operational delays
  • Other circumstances beyond our reasonable control

Order Tracking

Once your order has been shipped, you will receive an email containing your shipment tracking details.

You can use the tracking link provided to monitor the status of your delivery.


Delivery Delays

While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control.

If your order has not been delivered within the expected timeframe, please contact our customer support team. We will coordinate with our logistics partner to assist you as quickly as possible.


Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at the time of placing an order.

Alyshiv shall not be responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect, incomplete, or inaccurate shipping details provided by the customer.


Failed Delivery Attempts

If delivery cannot be completed because:

  • the customer is unavailable,
  • the shipping address is incorrect,
  • the order is refused at delivery, or
  • repeated delivery attempts are unsuccessful,

the order may be returned to our warehouse.

Additional shipping charges may apply for re-dispatching the order.


Damaged Package on Delivery

If your package appears to be visibly damaged or tampered with at the time of delivery, we recommend that you:

  • Refuse to accept the package whenever possible.
  • Take clear photographs of the package.
  • Contact our customer support immediately after the delivery attempt.

This helps us investigate the issue with our courier partner and resolve your concern more efficiently.


Contact Us

If you have any questions regarding your shipment or delivery, please contact us.

Customer Support
support@alyshiv.in

General Enquiries
hi@alyshiv.in

Registered Office
APD Exports LLP
1105 C Wing, Oberoi Garden Estate
Chandivali Road, Chandivali
Mumbai Suburban, Maharashtra 400072
India